VIRTUAL ASSISTANT SERVICES
No matter what you need,
we’ve got a plan
We offer 25+ distinct plans covering most functional areas of a business. All of our plans include a dedicated Part-time or Full-time Assistant, a dedicated customer success manager (CSM), and complimentary access to the Wing Workspace App.
Talent Categories:
Talent Categories:
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General Virtual AssistantGeneral Virtual Assistant Keeps your personal and team calendars organized, schedules meetings, and manages coordination so your day runs smoothly.
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Personal AssistantPersonal Assistant Manages your professional and personal calendar, travel arrangements, and day-to-day priorities to help you stay focused.
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Executive AssistantExecutive Assistant Provides top-tier support with presentations, proposals, and business communication to keep your leadership tasks on track.
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Dedicated ReceptionistDedicated Receptionist Handles your calls professionally, routes messages to the right people, and ensures no opportunity is missed.
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Administrative AssistantAdministrative Assistant Manages reports, documentation, and office operations to maintain smooth workflows and organized processes.
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Virtual Assistant for LawyersVirtual Assistant for Lawyers Supports law offices with client coordination, legal scheduling, and document management while maintaining confidentiality.
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Healthcare AssistantHealthcare Assistant Coordinates patient appointments, manages data entry, and supports medical billing and insurance processes.
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E-Commerce AssistantE-Commerce Assistant Oversees your online store operations including inventory, order processing, and product updates for seamless management.
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Human Resources AssistantHuman Resources Assistant Streamlines your HR workflows, managing hiring, onboarding, payroll, and employee records with accuracy and care.
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Administrative AssistantAdministrative Assistant Keeps daily operations running smoothly by handling scheduling, reporting, and document organization with precision.
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Bookkeeping AssistantBookkeeping Assistant Maintains your financial records, tracks expenses, and reconciles accounts to help you stay audit-ready.
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CRM Data Entry AssistantCRM Data Entry Assistant Ensures your CRM stays updated with new leads, accurate data, and timely communication follow-ups.
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Dedicated ReceptionistDedicated Receptionist Handles your business calls professionally, routes them to the right department, and ensures your clients are always heard.
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Virtual Assistant for LawyersVirtual Assistant for Lawyers Supports law firms by managing client scheduling, case coordination, and administrative documentation with confidentiality.
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E-Commerce AssistantE-Commerce Assistant Assists with online operations including inventory updates, order management, and customer coordination to streamline your e-commerce process.
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Lead Generation AssistantLead Generation Assistant Finds and qualifies new leads, updates your CRM, and ensures a steady flow of prospects for your sales pipeline
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Sales Development Representative (SDR)Sales Development Representative (SDR) Engages with leads, nurtures relationships, and supports your sales team in converting opportunities into clients.
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Bilingual SDR (English/Spanish)Bilingual SDR (English/Spanish) Connects with global audiences and specialized markets using multilingual communication to expand your reach.
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Outbound Calling AgentOutbound Calling Agent Handles outbound calls for sales campaigns, follow-ups, and customer engagement with professionalism and consistency.
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CRM Data Entry AssistantCRM Data Entry Assistant Keeps your CRM updated with accurate lead information and communication logs to support sales tracking.
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Sales Support TeamSales Support Team Works alongside your sales department to manage outreach, qualify leads, and streamline your pipeline for faster conversions.
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Social Media AssistantSocial Media Assistant Builds brand presence, engages audiences, and manages your social media platforms with consistent posting and audience interaction.
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Digital Marketing AssistantDigital Marketing Assistant Supports your campaigns through PPC management, email marketing, and growth tracking to maximize ROI.
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Content WriterContent Writer Creates impactful content for blogs, websites, and marketing materials that strengthen your brand voice and SEO.
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Graphic DesignerGraphic Designer Designs visually appealing ads, social media creatives, brochures, and other marketing assets to elevate your brand image.
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Content ModeratorContent Moderator Monitors online communities, reviews content, and ensures your brand maintains a positive and professional presence.
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SEO SpecialistSEO Specialist Improves rankings and organic visibility through strategic keyword research, on-page optimization, and quality link building.
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Video EditorVideo Editor Transforms raw footage into engaging branded videos tailored for ads, social media, and promotional campaigns.
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Customer Service RepresentativeCustomer Service Representative Provides friendly and efficient customer support for questions, feedback, and service-related concerns through phone, chat, or email.
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Dedicated ReceptionistDedicated Receptionist Answers calls promptly, routes them to the right person, and ensures every customer receives professional communication.
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IT Helpdesk Support AgentIT Helpdesk Support Agent Assists with onboarding, ticket management, and technical troubleshooting to maintain smooth customer operations
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E-Commerce AssistantE-Commerce Assistant Handles online store communication, product returns, and CMS updates to deliver consistent support and service quality.
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US-Based Virtual AssistantUS-Based Virtual Assistant Supports your business with calendar management, meeting coordination, and administrative assistance tailored to your timezone and clients.
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US-Based Executive AssistantUS-Based Executive Assistant Prepares presentations, manages business documentation, and provides professional executive support with a deep understanding of US business standards.
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US-Based Sales Development Representative (SDR)US-Based Sales Development Representative (SDR) Drives lead generation and client outreach within US markets, helping you grow your customer base efficiently.
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Lead Generation AssistantLead Generation Assistant Generates new leads, qualifies them and updates your CRM
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Web & Front-End DevelopersWeb & Front-End Developers Design and build fast, high-performing websites and smooth user experiences that strengthen your online presence
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WordPress DevelopersWordPress Developers Customize and manage your WordPress site with expert support for themes, plugins, WooCommerce, and performance optimization.
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Software Developers and ProgrammersSoftware Developers and Programmers Access trusted professionals across industries and tech stacks to develop reliable software tailored to your business goals.
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AI DevelopersAI Developers Implement machine learning and automation solutions that drive innovation, streamline processes, and boost productivity.
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PHP DevelopersPHP Developers Hire experienced PHP developers to build secure, dynamic, and scalable websites, e-commerce platforms, and backend systems.
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Mobile App DevelopersMobile App Developers Create mobile applications that enhance customer engagement and expand your brand’s digital reach across iOS and Android.
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Virtual Odoo DeveloperVirtual Odoo Developer From initial setup and custom module development to technical support and real-time reporting, we help you build and maintain a fully tailored Odoo ERP environment.
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MEAN & MERN DevelopersMEAN & MERN Developers Work with full-stack experts skilled in MEAN and MERN frameworks to build fast, scalable, and high-performance web applications.
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Real Estate AssistantReal Estate Assistant Provides end-to-end support for your listings, client coordination, and property marketing to help you close deals faster
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Airbnb AssistantAirbnb Assistant Manages your listings, guest communication, and booking calendar to keep your rental operations running smoothly.
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E-Commerce AssistantE-Commerce Assistant Handles your store management, inventory tracking, and order fulfillment to enhance your customers’ shopping experience.
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Healthcare AssistantHealthcare Assistant Coordinates patient appointments, manages data entry, and supports billing and insurance tasks with accuracy and compliance.
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Virtual Assistant for LawyersVirtual Assistant for Lawyers Assists legal professionals with scheduling, client coordination, and document management to streamline daily operations.
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Legal AssistantLegal Assistant Supports research, document preparation, and case scheduling while maintaining clear communication with clients.
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Real Estate AssistantReal Estate Assistant Provides comprehensive support for property listings, inquiries, and marketing to help agents and property managers save time.
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Airbnb AssistantAirbnb Assistant Oversees guest communication, booking schedules, and property updates to ensure a seamless hosting experience.
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Real Estate Transaction CoordinatorReal Estate Transaction Coordinator Manages contracts, deadlines, and client communication to keep every deal organized from contract to close.
Worried about fit? Speak with an Expert
Our team is available 24/7 to learn about your business and guide you to the right solution.
Popular Questions:
How does customer support work?
Rivco Assistants has excellent Customer Support, available round the clock on all plans. Rivco Assistants guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Rivco Assistants Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Rivco Assistants Support.
You also get a dedicated Client Success Manager who can help you with any aspect of the Rivco Assistants experience.
Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.
Can Rivco Assistants integrate with software I use?
Yes. Rivco Assistants can use any software you use, e.g., Salesforce, Trello, Mailchimp, ERP, CRM, E-commerce etc.
How long does it take to get replies?
Rivco Assistants guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Rivco Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Who are my assistants?
Rivco Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
How do I communicate with Rivco Assistants?
Rivco Assistants has the following methods available:
Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Do you provide 24/7 coverage?
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available for 4 or 8 hours a day, five days a week. Clients choose the time bracket, but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
What does “unlimited work” mean?
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Can I access Rivco Assistant worldwide?
You can access Rivco Assistant anywhere in the world! Please note that Wing can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
What hours will my assistant work?
Each agent works 8 hours per day, both in day and night shifts.
We also have an in-house team that covers the remaining hours to ensure 24/7 continuous service delivery.
Is my Rivco Assistant dedicated?
Yes, your Rivco Assistant only works on your tasks during the agreed-upon hours.
Book a Meeting
Book anytime, today, or this week
VA Full-Time
- 160 Hours per month
- Dedicated Virtual Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Any hours you want
- Share with colleagues
VA Part-Time
- 80 Hours per month
- Dedicated Virtual Assistan
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Choose from designated slots
- Sharing is limited