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Virtual Assistant Company in Corona, CA | Rivco Assistant
How to save 75% operational cost in your business? Hire $7/h highly trained virtual assistant for 24/7. Get in touch with Rivco Assistant. And Join our client success lists!
What Does a Virtual Assistant Do?
Every business deserves a trusted and qualified partener. Rivco Assistant is a virtual assistant company in Corona, CA. Our skilled VAs are trained to support entrepreneurs, real estate professionals, and growing teams with tasks like scheduling, CRM management, customer service, research, and more.
Virtual Mailbox CRM for Mail Centers
Let VAs handle customer services and manage shipping coordination seamlessly so you save money skipping the cost of hiring another employee.
Receive Your Calls
No more 100 incoming / outgoing calls to receive, let your VA handle clients and give you notes as needed. You stay focused without interruptions!
Basic Research & Reports
Get notes on your clients to deliver the best business. Research your competitors or do a market analysis to keep you one step ahead in the business.
Calendar Management
Schedule meetings, manage notes and reminders, and coordinate times and events. Balance your day to make it as efficient as possible.
Make Travel Arrangements
Time for a vacay or a business meeting? Only pack your bags, rest is the VA’s deal. Manage hotel bookings, transportation arrangements and ensure smooth travel for you and your team.
Email & Response Management
VA got it all, checking your inbox, sending back replies and prioritizing important conversations first. Stay on top of your inbox, relaxed and updated!
Handle CRM Tools
Manage your contacts, input and update records to keep everything sorted as you need. Up to date and ready to go.
Track Expenses & Invoices
Keep track of payments and invoices for efficient money management so you stay organized and stress free.
Multifaceted Expertise of Rivco Assistants
- Virtual Mailbox Management
- Omnichannel Customer Support
- Shipping & Logistics Coordination
- Admin Operations
- CRM & Ticketing Systems
- Marketing & Workspace Tools
Specialized Support for Mail Center Businesses
Rivco Assistants are uniquely trained to support virtual mailbox operators using iPostal1. We understand the platform inside and out, and our assistants are equipped to handle the operational and customer service tasks that keep your business running smoothly.
What We Handle:
- Form 1583 Verification & Document Handling Assist customers with completing Form 1583, verifying IDs, and managing required documentation.
- Virtual Mailbox Customer Service Respond to inquiries, resolve issues, and guide users through the iPostal1 platform via email, live chat, WhatsApp, and WeChat.
- Package Insertions & Shipping Coordination Coordinate package handling, insert marketing materials, and manage shipping logistics with precision.
- Customer Escalations & Support Handle escalated cases professionally, ensuring timely resolution and customer satisfaction.
- Admin Operations Track orders, update CRM systems, manage tickets, and generate reports to keep your backend organized.
Dedicated Virtual Assistants for Realtors
Our dedicated real estate virtual assistants handle the time-consuming tasks that slow you down from managing emails, calendars, and CRMs to creating marketing content and coordinating transactions. With reliable support behind the scenes, you can focus on building client relationships and closing more deals.
What We Handle:
- Administrative & Back-Office Tasks: Our VA will manage emails, calls, scheduling, calendars, data entry into CRM, and coordinate with lenders, inspectors, escrow, and title companies.
- Marketing Support From social media posts and ad campaigns to flyers, brochures, MLS listings, and newsletters — our VA keeps your brand visible and consistent.
- Client Relationship Management (CRM): We’ll update your CRM, send follow-ups, manage drip campaigns, and respond quickly to client inquiries to keep relationships strong.
- Transaction Coordination: Our VA tracks deadlines, prepares checklists, communicates with all parties, and ensures contracts and paperwork are completed on time.
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Lead Generation Support: We help generate new business through cold calling, online prospecting, lead capture ads, and organizing leads for better follow-up.
- Bookkeeping & Operations: Our VA records expenses, manages invoices/payments, and tracks budgets so you stay on top of your real estate finances.
Why You Should Choose Rivco Assistant
Rivco Virtual Assistants are carefully matched to your business needs and supported by a dedicated team that handles onboarding, training, and ongoing supervision. We’re not just a service—we’re your operations partner.
California-Based, Real-World Support
Headquartered in Corona, California, Rivco offers the unique advantage of in-person consultations. Need to meet face-to-face? We can send a representative to your business location to understand your needs and build a tailored support plan.
Fully Managed, One-Stop Solution
From admin support to virtual mailbox management, Rivco is your all-in-one resource for smart, reliable talent. We handle the hiring, training, and oversight—so you don’t have to.
Flexible Plans, No Long-Term Commitment
We offer monthly subscriptions with no obligations, plus custom billing options to suit your business. Whether you prefer monthly invoicing, annual plans, or tailored payment schedules, we’ve got you covered.
Custom Policies & NDAs
Protect your business with our robust NDAs and customizable assistant policies. We align with your internal standards to ensure confidentiality and compliance.
Enterprise-Grade Security & Compliance
Your data is safe with us. Rivco follows strict security protocols and compliance standards to protect your sensitive information and maintain operational integrity.
Build End-to-End Teams
Need more than one assistant? We help you build complete teams with supervisory roles and 24/7 availability so your business never skips a beat, no matter the time zone.
Virtual Assistant Pricing
A Rivco Virtual Assistant (VA) will take care of your administrative and personal work and help you streamline your day-to-day operations so you can focus on growing your business and achieving your goals.
Book a Meeting
Book anytime, today, or this week
VA Full-Time
- 160 Hours per month
- Dedicated Virtual Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Any hours you want
- Share with colleagues
VA Part-Time
- 80 Hours per month
- Dedicated Virtual Assistan
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Choose from designated slots
- Sharing is limited
Popular Questions:
How does customer support work?
Rivco Assistants has excellent Customer Support, available round the clock on all plans. Rivco Assistants guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Rivco Assistants Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Rivco Assistants Support.
You also get a dedicated Client Success Manager who can help you with any aspect of the Rivco Assistants experience.
Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.
Can Rivco Assistants integrate with software I use?
Yes. Rivco Assistants can use any software you use, e.g., Salesforce, Trello, Mailchimp, ERP, CRM, E-commerce etc.
How long does it take to get replies?
Rivco Assistants guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Rivco Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Who are my assistants?
Rivco Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
How do I communicate with Rivco Assistants?
Rivco Assistants has the following methods available:
Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Do you provide 24/7 coverage?
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available for 4 or 8 hours a day, five days a week. Clients choose the time bracket, but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
What does “unlimited work” mean?
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Can I access Rivco Assistant worldwide?
You can access Rivco Assistant anywhere in the world! Please note that Wing can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
What hours will my assistant work?
That’s your choice! Wing Assistants work for clients worldwide – we can handle any timezone.
Is my Rivco Assistant dedicated?
Yes, your Rivco Assistant only works on your tasks during the agreed-upon hours.