Transform Your Practice with Remote Healthcare Assistants
Focus on patient care while Rivco Healthcare Assistants handle the rest. From scheduling and insurance coordination to medical data management, we help your clinic run smoothly so you can deliver better outcomes.
Full-Service Healthcare Virtual Assistants for Medical Professionals & Practices
Rivco Healthcare Assistants help clinics, physicians, and medical offices manage administrative work with precision and confidentiality — so you can focus fully on patient care.
Manage Physician EMR
We accurately update electronic medical records, ensuring patient information stays organized, compliant, and always up to date.
Handle Billing and Coding
Your assistant verifies insurance details, processes payments, and prepares invoices or claims with accuracy and attention to detail.
Manage Appointments
We coordinate consultations, handle rescheduling, and send timely reminders to minimize no-shows and optimize your patient flow.
Prepare Patient Records
Rivco assistants document and proofread medical reports, maintaining accuracy and compliance across all patient files.
Healthcare Coordination
We facilitate medical record transfers and communication between doctors, specialists, and other healthcare providers.
Physician Correspondence
Your assistant drafts referrals, summaries, and letters to other medical professionals — keeping communication smooth and professional.
Rivco is a Fully Managed Remote Talent Experience
Rivco Healthcare Assistants offer reliable, HIPAA-compliant support for medical practices of all sizes. Our fully managed model ensures you receive professional, trained staff ready to handle sensitive healthcare operations efficiently.
Up to 80% More Cost-Effective
Save on hiring and training costs while getting the same quality and reliability as in-house medical admin staff.
Dedicated Healthcare Assistants
Your assistant works exclusively for your practice, learning your systems and patient flow to deliver consistent, accurate results.
Free Client Success Manager
A dedicated Success Manager monitors performance and ensures your assistant follows all compliance and operational standards.
Rivco Workspace Portal
Stay connected with your assistant, manage schedules, and track patient coordination securely through our all-in-one workspace.
Ongoing Quality Supervision
Every healthcare assistant is overseen by our management team to maintain confidentiality, accuracy, and compliance at all times.
Rivco Workspace Portal to Help You Manage Work and Team
Rivco’s Workspace Portal helps your healthcare assistant stay aligned with your clinic’s needs. From task updates to patient coordination, every workflow is tracked, secure, and transparent.
Assign Tasks and Track Progress
Delegate appointment scheduling, insurance processing, and patient updates. Track progress in real time through our integrated task manager.
Communicate in Real Time
Chat securely with your assistant to share updates, confirm details, or provide new instructions—keeping operations smooth and compliant.
Create and Share Training Videos
Record and share visual guides for your assistant on data entry, EMR management, or billing procedures to ensure accuracy and consistency.
Automate and Streamline Repetitive Tasks
Automate recurring workflows like follow-up reminders, appointment confirmations, and claims tracking—reducing manual work and delays.
Getting Started is Easy
Start working with your Rivco Healthcare Assistant in less than a week.
Speak with Us to Get Started
Share your practice type, patient load, and administrative needs. We’ll match you with the ideal assistant trained to support healthcare workflows.
Connect with Your Client Success Team
Our onboarding specialists will finalize your setup, clarify processes, and ensure your assistant understands your clinic’s systems and tools.
Start Working with Your Assistant
Once matched, your assistant begins immediately—handling scheduling, insurance follow-ups, and patient record management from day one.
Virtual Assistant Pricing
A Rivco Virtual Assistant (VA) will take care of your administrative and personal work and help you streamline your day-to-day operations so you can focus on growing your business and achieving your goals.
Book a Meeting
Book anytime, today, or this week
VA Full-Time
- 160 Hours per month
- Dedicated Virtual Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Any hours you want
- Share with colleagues
VA Part-Time
- 80 Hours per month
- Dedicated Virtual Assistan
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Choose from designated slots
- Sharing is limited
Frequently Asked Questions
Is my Rivco Healthcare Assistant a real person?
Yes. Every Rivco Healthcare Assistant is a trained professional who specializes in administrative and patient coordination support.
Will Rivco sign an NDA (Non-Disclosure Agreement)?
Absolutely. All assistants operate under strict confidentiality agreements and HIPAA-aligned data handling procedures.
Can my assistant work outside my time zone?
Yes. We can assign assistants based on your preferred schedule, ensuring your patients and staff always receive timely support.
Can I access Rivco Healthcare Assistants worldwide?
Yes. Rivco supports clinics and healthcare providers across multiple regions, adapting to your time zone and workflow.
What does “unlimited work” mean?
Your assistant completes as many assigned tasks as possible within your contracted hours—prioritizing quality and compliance.
Do you provide 24/7 coverage?
Yes. Round-the-clock assistance is available through multi-shift coverage for clinics with extended or global operating hours.
How do I communicate with Rivco Assistant?
You can connect via email, chat, or secure task management tools—our team ensures communication is simple and HIPAA-safe.
Who are my assistants?
Rivco Healthcare Assistants are vetted, trained professionals experienced in EMR management, patient scheduling, and insurance coordination.
How long does it take to get replies?
During active work hours, responses typically arrive within minutes to maintain efficient clinic communication.
Can Rivco integrate with my medical software?
Yes. We work with leading healthcare platforms including Athenahealth, Kareo, DrChrono, and other EMR systems.
What are my legal VA’s working hours?
We align working hours with your clinic’s operational schedule—whether part-time, full-time, or after-hours support.
Are Rivco Healthcare Assistants trained for healthcare compliance?
Yes. All assistants receive healthcare-specific onboarding that covers HIPAA, patient data privacy, and secure communication.