LASER FOCUSED
Ecommerce Virtual Assistant Services to Scale Your Online Store
Running an online business can get hectic. Between managing orders, customers, and marketing, it’s easy to feel stretched thin. At Rivco Assistant, I help ecommerce owners build reliable systems with skilled virtual assistants who handle operations so you can focus on growth.
What Our Ecommerce Virtual Assistants Do
Ecommerce never sleeps. From product listings to customer support, every task needs attention to keep sales running smoothly. My team builds structured systems that keep your store organized and performing at its best.
Product Listing & Optimization
We upload and optimize products with the right titles, descriptions, and tags to attract buyers and increase visibility.
Inventory Management
Stay updated on stock levels and supplier details. Your assistant ensures you never oversell or miss out on restocks.
Order Processing
We manage your daily orders from confirmation to delivery, keeping your fulfillment process quick and accurate.
Customer Support
Our assistants respond to customer inquiries, handle returns, and ensure positive experiences that build trust and repeat sales.
Market Research & Competitor Analysis
We track trends and monitor competitors so you can make smart, data-driven decisions for your store.
Social Media Assistance
Your assistant helps with scheduling posts, tracking engagement, and building consistent brand presence across platforms.
Email & Chat Management
We keep your inbox and live chat organized, responding quickly to customers and resolving queries efficiently.
Report & Analytics Tracking
Get weekly performance summaries showing what’s working and where to improve. You’ll always know how your store is performing.
Rivco Assistant Is a Managed Ecommerce Support Experience
Up to 80% faster and more affordable
Compared to hiring full-time employees, our ecommerce virtual assistants help you cut costs and speed up operations. You can scale your team up or down whenever your business needs change.
Trained ecommerce assistants only
Work with experts who understand Shopify, WooCommerce, Amazon, Etsy, and other platforms. They know how online retail really works.
Free Client Success Manager
You’ll have a success manager ensuring your assistant meets deadlines, maintains quality, and keeps your store running smoothly.
Rivco Management System
We use a structured process to assign tasks, review performance, and keep communication clear between you and your assistant.
Consistent quality monitoring
We regularly check progress, accuracy, and responsiveness so your ecommerce operations stay professional and dependable.
How Rivco Assistant Helps You Manage Work and Team Easily
At Rivco Assistant, we make managing your ecommerce support team simple. You stay in control while we handle the details, ensuring clear updates, fast communication, and organized workflows.
Assign Tasks and Track Progress
We help you plan daily tasks like order tracking, listings, and marketing updates while keeping you informed on every step.
Communicate with Your Dedicated Assistant
Get real-time updates, chat summaries, and quick reports. Your assistant stays in sync with your store goals and timelines.
Monitor Daily Work and Milestones
You’ll receive clear progress reports on completed tasks, pending items, and store performance metrics for better decision-making.
Share Files and Notes Securely
All product data, reports, and customer details are shared safely and stored in one organized space for easy access anytime.
Getting Started Is Easy
Start working with your ecommerce virtual assistant in just a few simple steps.
Add your requirements and sign up today
Tell us about your store, the platforms you use, and the type of tasks you need help with. Sign up in minutes and we’ll start the matching process right away.
Connect with your client success team
Our onboarding team will reach out to understand your workflow, tools, and goals so we can assign the perfect assistant for your store.
Meet your ecommerce assistant next week
We’ll introduce you to your trained assistant who’s ready to manage your listings, customers, and operations from day one.
Virtual Assistant Pricing
A Rivco Virtual Assistant (VA) will take care of your administrative and personal work and help you streamline your day-to-day operations so you can focus on growing your business and achieving your goals.
Book a Meeting
Book anytime, today, or this week
VA Full-Time
- 160 Hours per month
- Dedicated Virtual Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Any hours you want
- Share with colleagues
VA Part-Time
- 80 Hours per month
- Dedicated Virtual Assistan
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Choose from designated slots
- Sharing is limited
Popular Questions:
How does customer support work?
You’ll have direct access to our client success team through chat or email. We make sure your ecommerce assistant always delivers quality work and stays aligned with your business goals.
Can Rivco Assistants work with my ecommerce platform?
Yes. Our assistants are trained in Shopify, WooCommerce, Amazon, Etsy, and other major ecommerce systems to fit right into your workflow.
How long does it take to start?
Usually within a week. Once you share your requirements, we’ll match you with a trained ecommerce virtual assistant and get you started quickly.
Who are my assistants?
You’ll work with experienced ecommerce professionals who understand product listings, order management, and customer support.
How do I communicate with my assistant?
You can stay in touch through email, chat, or scheduled calls. We keep communication flexible to match your preferred style.