Dedicated Receptionists for Businesses and Teams
Deliver exceptional first impressions with Rivco’s professional live receptionists. We handle calls, chats, and customer inquiries so you can stay focused on what drives growth—your business.
How Rivco Executive Assistants Help Their Clients
Rivco’s Dedicated Receptionists handle your calls, messages, and client interactions with precision and care—ensuring your business always delivers a professional and responsive experience.
Calendar Management
We manage appointments, follow-ups, and callbacks—keeping your calendar organized and your clients on schedule.
Survey Handling
Your receptionist can collect customer feedback, manage survey responses, and help you understand client needs more clearly.
Live Phone Answering
Our team answers and transfers calls, takes messages, and handles inquiries professionally using your preferred scripts.
Email Answering
We organize and respond to inbox messages promptly, ensuring timely and accurate communication.
Social Media Answering
Rivco Receptionists can reply to basic inquiries through your social media channels, maintaining consistency across platforms.
Help Desk Support
We manage support tickets, follow up on escalations, and ensure customers always have someone available to assist.
Rivco is a Fully Managed Remote Talent Experience
With Rivco Assistant, your business gets a dedicated live receptionist backed by a full management team. We combine real human support with seamless oversight to ensure your clients always receive a professional response.
Dedicated Live Receptionist
Your receptionist works exclusively for your business, learning your brand tone and communication style to deliver consistent, high-quality service.
Dedicated Client Success Manager
A Success Manager monitors performance, ensures smooth communication, and supports you throughout your partnership with Rivco.
24/7 Quality Oversight & Supervision
Every receptionist is guided by our internal management team to ensure accuracy, timeliness, and professionalism around the clock.
Training and Guidance
We provide continuous training to keep your receptionist updated on communication protocols, CRM tools, and customer handling best practices.
Exclusive Partner Benefits
Gain access to premium business tools and partner benefits worth over $5,000 to enhance your overall operations.
Rivco Workspace Portal to Help You Manage Work and Communication
Our Rivco Workspace Portal keeps you fully connected with your receptionist and team. Manage calls, messages, and updates all in one place—built for clarity, speed, and effortless communication.
Assign Tasks and Track Progress
Easily assign communication goals, daily updates, and follow-ups. Track performance in real time to ensure every message and call is handled promptly.
Communicate in Real Time
Chat directly with your receptionist, share updates, or leave instructions through our secure communication system—keeping all information centralized.
Create Training and Process Videos
Use our built-in recording tool to share scripts, FAQs, and custom call workflows. This ensures your receptionist represents your brand perfectly in every interaction.
Automate Repetitive Tasks and Reporting
Set up automated workflows for call logs, message summaries, and customer follow-ups—helping you maintain consistency without micromanagement.
Getting Started is Easy
Start building your customer communication team with Rivco in just a few simple steps.
Speak with Us to Get Started
Tell us about your business, call volume, and goals. Our team will identify the right receptionist who fits your workflow and brand voice.
Meet Your Receptionist Candidates
We’ll introduce you to shortlisted candidates for review. You can meet them virtually and choose the one who best represents your business.
Start Working with Your Receptionist
Once selected, we handle the onboarding process so your receptionist can begin managing calls, messages, and client communication right away.
Virtual Assistant Pricing
A Rivco Virtual Assistant (VA) will take care of your administrative and personal work and help you streamline your day-to-day operations so you can focus on growing your business and achieving your goals.
Book a Meeting
Book anytime, today, or this week
VA Full-Time
- 160 Hours per month
- Dedicated Virtual Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Any hours you want
- Share with colleagues
VA Part-Time
- 80 Hours per month
- Dedicated Virtual Assistan
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Choose from designated slots
- Sharing is limited
Frequently Asked Questions
Is my Rivco Receptionist a real person?
Yes. Every Rivco Receptionist is a trained professional who manages live communication, ensuring your clients always speak with a real human.
Will my receptionist work on other tasks?
Your receptionist is fully dedicated to your business during assigned hours, focusing solely on your calls, messages, and client interactions.
Will Rivco sign an NDA (Non-Disclosure Agreement)?
Absolutely. We maintain strict confidentiality and can provide NDAs or customized data protection agreements for added security.
How do I communicate with Rivco Assistant?
You can connect through chat, email, or your preferred workspace platform. Communication is centralized and easy to manage
Who are my receptionists?
Rivco Receptionists are trained in customer service, communication etiquette, and CRM tools—selected based on your industry and tone.
How long does it take to get replies?
Most client communications are answered within minutes during active working hours, ensuring no missed calls or delays.
Can I access Rivco Receptionist services worldwide?
Yes. Our services are available globally, with assistants trained to handle international clients and time zones.
Can Rivco integrate with the software I use?
Yes. We integrate seamlessly with your communication tools—CRMs, ticketing systems, and phone platforms.
What does “unlimited work” mean?
Your receptionist handles as many calls, messages, and tasks as possible within their active hours while maintaining top-quality service.
What are my receptionist’s working hours?
We tailor working hours to your business schedule, ensuring coverage during your peak operating times.
Do you provide 24/7 coverage?
Yes. Depending on your plan, Rivco can provide round-the-clock coverage through rotating shifts or multiple receptionists.
Will my Rivco Receptionist work outside my time zone?
Yes. Our team can adjust to your preferred time zone to deliver seamless communication and availability.